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Our People - Key staff

1M’s commitment to quality is enhanced, as the owners – all qualified, experienced engineers – are actively involved in the business.

MATT COTTERALL – General Manager, 1M

Matt has an extensive career spanning facilities management, engineering consultancy, BPO, telecommunications and technology. He joined the business in 2021 when global facilities management services company, OCS, acquired 1M. His goal is to ensure 1M’s longevity as an expert in the HVAC industry and our commitment to our customers.


1st Mechanical


Brett Laurent – General Manager

Brett has a wealth of technical knowledge and experience in the HVAC industry. He has broad experience in developing and successfully leading multi-disciplinary projects and teams, previously as COO of Horizon Energy Group and GM of Aquaheat NZ.

Brett is a qualified professional engineer with a BOE (Mechanical) and holds a NZCE (HVAC). He is a registered member of the Institute of Professional Engineers – NZ.



1st Maintenance


GEORGE REED – Director & General Manager

1st Maintenance’s Director and General Manager, George has more than 28 years experience in the mechanical service and maintenance industry throughout New Zealand, Australia and the Pacific.

A refrigeration/air conditioning engineer by trade, he has worked on major projects at companies including Sky City Casino, BNZ Wellington, Sheraton Fiji, Ascot Hospital, Price Waterhouse Cooper Tower, The University of Auckland, and Telecom buildings in Wellington, Christchurch, and Auckland.

George leads 1st Maintenance’s 30 strong team of Auckland staff, who are each committed to quality service for their diverse range of clients.


PAUL GILBERT – Service Manager

1st Maintenance’s Service Manager, Paul, has worked in HVAC installations, mechanical service and maintenance around the world including commissioning large chiller and data centres in the United Kingdom, Africa, Hong Kong, Australia, and the Pacific, for clients as diverse as the Bank of England, the British Consulate in Nigeria and Pacific Data Solutions in Vanuatu.

His more than 25 years’ experience in the industry, combined with his training as a refrigeration/air conditioning engineer, sees Paul run 1M’s highly regarded service team. He has been with 1st Maintenance since its inception in 2003.

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